UW School of Nursing
Phone Triage
April 15, 2021
Phone Triage
Phone Triage: Advanced Skills Training On-Demand Program Course Description As remote care options are utilized by more and more organizations, nurses and other healthcare workers are faced with new challenges in transferring their skills over the phone. This virtual course is an opportunity to gain advanced skills in telephone triage, including de-escalation, working with patients in crisis, and choosing the…